I was having issues with SuiteCRM so I decided to create my own CRM in TapForms but then I came across EspoCRM.
What Happened to SuiteCRM
This is a totally awesome Contact Relationship Manager (CRM) tool which is based on SugarCRM. They came out with version 8 and upon upgrading it obliterated my current version and all its data, luckily I had a backup. Then, I tried to do a fresh install but there didn’t appear to be any install php file, I notice in the forums this has stumped many other people. Maybe there is a different way of installing the application that me and other users aren’t getting.
It doesn’t matter really, I really appreciate the time I was on SuiteCRM but I decided to abandon it at this point.
Since I already purchased TapForms, an amazing database for Mac, iPhone and iPad, made in Canada, I decided to create my own CRM in that tool. There are many advantages using my own database:
- Very reasonably priced.
- Ability to create other databases apart from a CRM, no limitations.
- Has scripting ability but also easy enough to use if one doesn’t have those abilities.
- Sync over multiple devices via iCloud or other cloud services.
- View offline without an internet connection.
- Design as I need it from scratch without the irrelevant structure of an off-the-shelf tool.
- Later, sometime in the future, I might not have a hosting account which means an online CRM would be out of the equation.
I’m really happy with where I am with TapForms.
Someone in the SuiteCRM forum, who also had similar issues to myself, wrote and recommended EspoCRM so I went ahead and tried it out.
Espo wouldn’t replace TapForms5 now but I see some advantages to using it:
- It’s very light weight
- Easy to install on your own hosting environment.
- Its aesthetically pleasing to the eye, good UX/UI.
- Easier to customize the fields.
- Works well on multiple platforms, good responsive design, as long as you have an internet connection.
These would be my recommendations:
- If you don’t have a hosting account try and use a database like TapForms5
- SuiteCRM is powerful although slightly pretty complex, but it would be my second choice, if you understand how to install it.
- EspoCRM would be my third choice especially for ease of use.